Notice Regarding the Impact on Email Services Due to a Microsoft 365 Service Disruption

Dear Customers and Business Partners,

Thank you for visiting our website.

A system disruption is currently affecting Microsoft 365, and as a result,
our company is also experiencing difficulties sending, receiving, and accessing emails.

［Details of the Disruption］
・Date and Time of Incident      : Early morning of Friday, November 13, 2026 (JST)
・Affected Services                   : Outlook / Exchange Online
・Impact                                    : Delays or failures in sending, receiving, and accessing emails
・Cause and Recovery Status  : Microsoft is currently investigating the cause of the disruption and working to restore the affected services.

［Request to Our Customers and Business Partners］
Please note that emails sent to us during the disruption may not have been successfully received.
If you do not receive a response from us or have an urgent inquiry, please contact us by phone at the number below.

［Emergency Contact Information］
Telephone: +81-6-6451-1351
Business Hours: Monday–Friday, 8:45 AM–5:30 PM (JST)

［Future Updates］
We will continue to monitor the recovery progress and provide further updates on our website once our email services have returned to normal operation.
We sincerely apologize for any inconvenience this disruption may cause and appreciate your understanding and cooperation.